Check out the frequently asked questions before requesting technical support. If you do not find the answer to your question, please email your question along with an example that demonstrates the problem.
Software Updates
All of these files are in standard Zip format.
Help.zip -- STRATEGY.hlp in Winzip format. You do not have to have STRATEGY installed to download and view this file. It will run on any Win32 system (Windows 95, NT 3.51 or later).
Software Technical Questions
Currently, our policy is to provide unlimited free technical support by email (use the address below if your email click does not work). If email is just not fast enough for you, we also provide reasonable telephone support is available for people in our formal evaluation program, owners during the first year of their ownership, and current subscribers.
Design of Experiments Technical Questions
Design of Experiments assistance is available from Math Options and The Experiment Strategies Foundation.